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Service Charge Officer

Location: Birmingham, West Midlands
Sector: Social Housing
Date Posted: 04/07/2025
Salary: £27,000 - £31,000 per year
Specialism: Finance
Ref: RB40150
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Job Title: Service Charge Officer
Location: Birmingham (Hybrid – 2 days in office)
Salary: £25,000 - £31,000 (Pro rata)
Contract: 9-month Maternity Cover


Opportunity

Join a dynamic housing provider as a Service Charge Officer, supporting the accurate management of service charge accounts across multiple schemes. You will play a pivotal role in the year-end accounts process, rent reviews, and monthly transactional monitoring, helping to deliver financial transparency and efficiency. This role offers variety and responsibility in a fast-paced, supportive environment.


What You’ll Be Doing

  • Processing detailed service charge transactions, ensuring correct coding and posting

  • Preparing and issuing accurate service charge estimates and actuals

  • Completing reconciliations between housing management and finance systems

  • Handling a high volume of internal service charge queries

  • Assisting with the preparation of seller’s packs and related documentation

  • Contributing to process improvements and system updates

  • Collaborating with finance and housing teams to ensure accurate financial data


Why Join Us

You will join a respected housing provider embedded within the local community, working alongside a close-knit and supportive team. This is a great chance to develop your service charge and financial skills with ownership of the service charge cycle. You’ll experience a varied workload with opportunities to grow and make a tangible impact in a busy, fast-evolving environment.


What We’re Looking For

  • Strong Excel skills and confident working with large, complex data sets

  • Ability to work under pressure, managing tight deadlines and shifting priorities

  • Excellent organisational skills with the ability to prioritise effectively

  • Clear, confident communication skills to engage internal stakeholders

  • Flexible and adaptable approach to workload and challenges

  • High attention to detail and accuracy in financial processing

 

Apply now to become a vital part of our dedicated team and take your career in service charge management to the next level!

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