Job Title: Service Charge Officer
Location: Birmingham (Hybrid – 2 days in office)
Salary: £25,000 - £31,000 (Pro rata)
Contract: 9-month Maternity Cover
Join a dynamic housing provider as a Service Charge Officer, supporting the accurate management of service charge accounts across multiple schemes. You will play a pivotal role in the year-end accounts process, rent reviews, and monthly transactional monitoring, helping to deliver financial transparency and efficiency. This role offers variety and responsibility in a fast-paced, supportive environment.
Processing detailed service charge transactions, ensuring correct coding and posting
Preparing and issuing accurate service charge estimates and actuals
Completing reconciliations between housing management and finance systems
Handling a high volume of internal service charge queries
Assisting with the preparation of seller’s packs and related documentation
Contributing to process improvements and system updates
Collaborating with finance and housing teams to ensure accurate financial data
You will join a respected housing provider embedded within the local community, working alongside a close-knit and supportive team. This is a great chance to develop your service charge and financial skills with ownership of the service charge cycle. You’ll experience a varied workload with opportunities to grow and make a tangible impact in a busy, fast-evolving environment.
Strong Excel skills and confident working with large, complex data sets
Ability to work under pressure, managing tight deadlines and shifting priorities
Excellent organisational skills with the ability to prioritise effectively
Clear, confident communication skills to engage internal stakeholders
Flexible and adaptable approach to workload and challenges
High attention to detail and accuracy in financial processing
Apply now to become a vital part of our dedicated team and take your career in service charge management to the next level!