Interim Student Support Advisor

We are supporting a higher education institution with the appointment of an Interim Student Support Advisor to provide additional capacity during a busy student enrolment period. This is an urgent 3 month requirement and will suit someone comfortable working in a fast-paced, student-facing environment.

Key responsibilities will include:

• Supporting students through the enrolment process, including finance set-up and payment plans
• Responding to student queries and providing a high standard of customer service
• Logging, tracking and resolving service desk tickets
• Providing general administrative support to the wider team as required

The successful candidate is likely to have:

• Experience in a similar role within higher education
• Exposure to student record systems such as Banner would be beneficial but is not essential
• Strong attention to detail and a practical, problem-solving approach
• The ability to work both independently and collaboratively
• Availability to work on-site during the enrolment period

The role is five days per week in the office. Please apply ASAP for more information.